AI Technology

Dealing With Errors

Incase of errors while trying to place trades, It may be caused due to a few reasons
  1. 1.
    Unliquidated Pending Position - You might have opened a trade before which went below liquidation price and was not liquidated by us, in this case reach out to our support bot
  2. 2.
    Insufficient Liquidity While Closing Position - If there is not enough liquidity in the pool to settle your position , in this case contact us for providing liquidity
  3. 3.
    Outside Minimum and Maximum Limit - Your amount may not be within the range limit , check live limit
  4. 4.
    Position Deleted - Your position may get deleted by owner either due to Liquidity Migration or any other reason , contact our support for further guidance
Incase this does not help you , please feel free to contact our support
Last modified 2mo ago